Privacy
Menna Corporation, and its affiliates (collectively, “Mennä”, “we” or “our”) respect your concerns about your privacy. We have prepared this Privacy Policy to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you provide to us through our website located at www.mennalife.com.
We may collect personal information that you provide us when you:
Purchase or order merchandise through our Site;
Return or exchange products through our Site;
Visit our Site to receive our newsletter or otherwise register with our Site or participate in another feature of our Site;
Request certain information about our products;
Contact one of our customer service representatives;
Enter into a contest or sweepstakes or respond to one of our surveys;
Provide us with comments or suggestions on our Site.
WEBSITE INFORMATION
We collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Site. We use this information to monitor and improve our Site.
COOKIES
Our Site uses a technology called “cookies”. A cookie is a tiny element of data that our Site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Site where you are prompted to log in or that are customizable or that must display the content of your cart require that you accept cookies. If you have registered with our Site, these cookies (1) may let us know who you are, (2) are necessary to access your account’s or your cart’s information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Site in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. Most Web browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. However, should you decide to disable, or not to accept, cookies from our Site, you will limit the functionality we can provide when you visit our Site.
ONLINE REGISTRATION/SUBSCRIPTION
You do not have to register to browse our Site, though you will need to identify yourself to effect a purchase through our Site. You will also need to register in order to receive our newsletter and special promotions by e-mail. If you register, you will be asked for your name and your e-mail address so that we may process your registration.
CUSTOMER SERVICE
When you call one of our customer service representatives, you may be asked for information that identifies you along with additional personal information we need to help us promptly answer your question, such as your name and address and a telephone number where we might contact you. We may retain this information to assist you in the future but, even so, we will not divulge or communicate any of such information to any other third party without your express consent.
CUSTOMER CONNECT DATABASE
Mennä has created the Customer Connect database to allow consumers to store their shipping and billing information, track the status of their order, list previous orders and retain email preferences. Registration is entirely voluntary and you have the ability to correct or delete the information at any time. This information is accessed through the “My Account” section of the Site.
TRANSACTION SECURITY
In order to make every effort to ensure that your experience on Mennä's Customer Connect web site secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs). SSL technology, an industry standard, is designed to prevent someone other than operators of our Site from capturing and viewing your personal information.
SECURITY OF PERSONAL INFORMATION
We will maintain the confidentiality of all personal information collected on our Site and will only disclose such information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Mennä will not disclose, trade, rent, sell or otherwise transfer your personal information, without your prior consent, except as otherwise set out in this Privacy Policy or as may be required by law or legal process, in response to a request by law enforcement authorities, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.
TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
We may transfer the personal information we collect about you to recipients in countries other than the country in which you originally provided it. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to recipients in other countries, we will protect that information as described in this Privacy Policy and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information.
CHILDREN'S PRIVACY
This Site is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this Site, we will delete the information from our records.
UPDATES TO OUR PRIVACY POLICY
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the Site to notify you of any significant changes to our Privacy Policy and indicate on the notice when the Privacy Policy was updated.
HOW TO CONTACT US
We want to assure you that Mennä is dedicated to protecting your privacy. Please feel free to contact us at any time if you:
Have any questions or comments about this Privacy Policy;
Would like to terminate your registration with our Site;
Wish to access and/or correct your personal information; or
Wish to provide or withdraw your consent for Mennä to provide you with information about our product offerings.
In order to ensure compliance with these policies, Mennä has appointed a Privacy Officer to oversee all aspects of its privacy policies and practices. If you wish to know what information we currently have about you, or are dissatisfied with this Privacy Policy or Mennä ’s privacy practices, you should send a written request or complaint to the Privacy Officer at the address below.
Menna Corporation
3965 av Ramezay, Montreal Quebec, H3Y3K3
We may collect personal information that you provide us when you:
Purchase or order merchandise through our Site;
Return or exchange products through our Site;
Visit our Site to receive our newsletter or otherwise register with our Site or participate in another feature of our Site;
Request certain information about our products;
Contact one of our customer service representatives;
Enter into a contest or sweepstakes or respond to one of our surveys;
Provide us with comments or suggestions on our Site.
WEBSITE INFORMATION
We collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Site. We use this information to monitor and improve our Site.
COOKIES
Our Site uses a technology called “cookies”. A cookie is a tiny element of data that our Site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Site where you are prompted to log in or that are customizable or that must display the content of your cart require that you accept cookies. If you have registered with our Site, these cookies (1) may let us know who you are, (2) are necessary to access your account’s or your cart’s information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Site in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. Most Web browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. However, should you decide to disable, or not to accept, cookies from our Site, you will limit the functionality we can provide when you visit our Site.
ONLINE REGISTRATION/SUBSCRIPTION
You do not have to register to browse our Site, though you will need to identify yourself to effect a purchase through our Site. You will also need to register in order to receive our newsletter and special promotions by e-mail. If you register, you will be asked for your name and your e-mail address so that we may process your registration.
CUSTOMER SERVICE
When you call one of our customer service representatives, you may be asked for information that identifies you along with additional personal information we need to help us promptly answer your question, such as your name and address and a telephone number where we might contact you. We may retain this information to assist you in the future but, even so, we will not divulge or communicate any of such information to any other third party without your express consent.
CUSTOMER CONNECT DATABASE
Mennä has created the Customer Connect database to allow consumers to store their shipping and billing information, track the status of their order, list previous orders and retain email preferences. Registration is entirely voluntary and you have the ability to correct or delete the information at any time. This information is accessed through the “My Account” section of the Site.
TRANSACTION SECURITY
In order to make every effort to ensure that your experience on Mennä's Customer Connect web site secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs). SSL technology, an industry standard, is designed to prevent someone other than operators of our Site from capturing and viewing your personal information.
SECURITY OF PERSONAL INFORMATION
We will maintain the confidentiality of all personal information collected on our Site and will only disclose such information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Mennä will not disclose, trade, rent, sell or otherwise transfer your personal information, without your prior consent, except as otherwise set out in this Privacy Policy or as may be required by law or legal process, in response to a request by law enforcement authorities, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.
TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
We may transfer the personal information we collect about you to recipients in countries other than the country in which you originally provided it. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to recipients in other countries, we will protect that information as described in this Privacy Policy and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information.
CHILDREN'S PRIVACY
This Site is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this Site, we will delete the information from our records.
UPDATES TO OUR PRIVACY POLICY
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the Site to notify you of any significant changes to our Privacy Policy and indicate on the notice when the Privacy Policy was updated.
HOW TO CONTACT US
We want to assure you that Mennä is dedicated to protecting your privacy. Please feel free to contact us at any time if you:
Have any questions or comments about this Privacy Policy;
Would like to terminate your registration with our Site;
Wish to access and/or correct your personal information; or
Wish to provide or withdraw your consent for Mennä to provide you with information about our product offerings.
In order to ensure compliance with these policies, Mennä has appointed a Privacy Officer to oversee all aspects of its privacy policies and practices. If you wish to know what information we currently have about you, or are dissatisfied with this Privacy Policy or Mennä ’s privacy practices, you should send a written request or complaint to the Privacy Officer at the address below.
Menna Corporation
3965 av Ramezay, Montreal Quebec, H3Y3K3